Getting Started

After reviewing our providers on our “Who We Are” page, determine which provider you believe would be the best match for you. Then simply call the office at (360) 653-0374 during office hours to make an initial appointment.

If you are calling after hours or we are assisting other patients, leave a message and we will return your call as soon as possible. We attempt to make room for new clients and initial appointments will be reserved as quickly as schedules allow..All services are by appointment only.

Fountaingate's front office hours for scheduling and billing questions or concerns are as follows:

Monday -- Thursday: 9:00am - 4:30pm
Friday: 9:00am - 2:00pm

Note
: Many therapists do schedule appointments before and after the front office is open/closed and some offer Saturday appointments.


Insurance

Fountaingate’s providers attempt to be credentialed with as many public and private insurance plans as possible; however, there is no guarantee that your plan is accepted.

Please see our comprehensive list—Click for a comprehensive list. If you are not sure of your insurance benefits, you can find out by calling the member service number on the back of your card. 

Our full-time insurance billing specialists will be able to work with you before, during, and after your time of treatment. You can reach the billing specialist at the following extensions:

Lacey Nikkel, Patient Care Coordinator (ext.112) Brandi Goellner, Office Manager (ext.109)


No Insurance

If you are without insurance, you can become a cash paying client. These rates are set by the therapists and the kind of treatment you are seeking. For traditional counseling, our rates are $225 for the initial consultation and $175 for follow-up sessions. You can speak to our insurance billing specialist about any sliding scale fee availability; however, each independent provider sets their own cash rate and any requests will need to be approved in advance.

NOTE: Sliding scale fees are not offered for the following services: psychological or court ordered evaluations or DUI/Drug and Alcohol evaluations.


Documents and Forms for your first appointment:

Please download and print the applicable documents and bring with you to your initial appointment.
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